For the proper collection, use and protection of, and to carry out safety management of, personal information of customers and information comparable to the same (“User Information”) that Japan Contemporary Art Platform (“JCAP”) acquires through trade shows, sales, planning and other projects (“Services”) it implements, JCAP stipulates this Privacy Policy (“Policy”).

2.Method of Obtaining Information, and Information to be Obtained

To provide the Services and have customers use JCAP website, JCAP will announce or give notice of the purposes of use in advance, and may obtain User Information such as the following through direct provision by customers or automatically through the internet. Moreover, to obtain User Information automatically through the internet, cookies that are used by Google Analytics, a website access analysis tool provided by Google, will be used, but customers can restrict or disable the function of cookies by setting their own browsers. For details regarding Google Analytics, refer to the following link.(
If a customer is unable to provide User Information, there may be cases where the customer will be unable to use the Services of JCAP.

  1. A customer’s name, date of birth, gender, address, telephone number, email address, occupation, portrait, and other information concerning a customer’s profile.
  2. A customer’s credit card information, bank account information, electronic money information, and other information concerning a customer’s settlement procedures.
  3. Information that a customer inputs or transmits through input forms or other methods specified by JCAP for the Services.
  4. Use history of the Services, visiting and browsing histories of JCAP’s website, types of terminals, terminal identifiers, types of browsers, referrers, IP addresses, cookies, domain names, visitor IDs, other advertisement identifiers, and other information automatically recorded when a customer uses the Services.

3.Purposes of Use of Information

JCAP will use customers’ User Information for the purposes set forth below, including the provision of guidance and information relating to JCAP’s projects, execution and performance of agreements with customers, provision of after-care services, communication with customers, and development of new services.
Further, unless otherwise provided in laws and regulations, without obtaining the advance consent of the customer, there will be no use of User Information that is personal information of a customer that exceeds the scope necessary for the realization of the use purposes.

  1. To provide the Services and implement after-care services for the same, and to execute and perform agreements regarding the Services with customers;
  2. To send guidance and proposals, and transmit information relating to the Services;
  3. To verify records of receipt of applications for the Services, identity verification (including agents), user authentication, and user settings etc.;
  4. To entrust distribution and other services necessary when carrying out the Services to third parties;
  5. To conduct surveys and interviews, and measure behavior, of customers, conduct market research and data analysis, improve the Services, and examine development of new products and services etc.;
  6. To analyze and prepare reports of website browsing histories etc. by Google Analytics, and maintain and enhance user-friendliness and quality of JCAP’s website; and
  7. To notify customers of changes to JCAP’s rules and other important matters, and verify content of, and respond to, opinions and inquiries of customers.

4.Safety Management Measures

JCAP will take the following necessary and appropriate safety management measures to prevent leaks, loss and damage etc. to, and manage, User Information. Moreover, JCAP will execute agreements that require appropriate management of personal information with employees and service providers (including subcontractors) who process personal information, and give and carry out necessary and appropriate guidance and supervision of such employees and service providers.

  1. We will establish a privacy policy and other policies to ensure proper handling of information and comply with relevant laws, guidelines, etc.
  2. We will assign personal information managers to manage the proper acquisition, use, etc. of information.
  3. We will conduct regular self-inspections on the handling of information.
  4. We will include provisions on confidentiality of information in our work rules, etc., and instruct and supervise employees to ensure compliance.
  5. We will introduce mechanisms to protect information systems from unauthorized external access or malicious software.
  6. If any security issues related to information arise, we will immediately investigate the cause and take measures to minimize the damage.

5.Provision to Third Parties

Without obtaining the consent of the relevant customer in advance and filing prior notification with the Personal Information Protection Commission, JCAP will not provide any User Information that is personal information of a customer to third parties; provided, however, that in the following cases, the foregoing will not apply, and personal information of a customer may be provided to third parties.
In addition, in cases where we provide information related to personal included in user information to a third party, and it is expected that the third party will acquire the personal information, we will only provide it if we can confirm that the third party has obtained the customer’s prior consent.

  1. If required under laws and regulations;
  2. If necessary to protect the life, body or property of a person, and obtaining the customer’s consent is infeasible;
  3. If especially necessary to enhance public health or facilitate healthy development of children, and obtaining the customer’s consent is infeasible;
  4. If JCAP’s cooperation is necessary for a national organ or a local public body, or a person entrusted by the foregoing, to perform any work specified in laws and regulations, and obtaining the customer’s consent is likely to hinder the performance of such work;
  5. If in conjunction with JCAP’s entrustment of all or a portion of personal information processing to an outside business operator, relevant personal information is provided to the extent necessary for the realization of the use purposes; and
  6. If providing personal information in conjunction with an assumption of a business due to a merger or other event.

6.Demand for Disclosure, Correction, Suspension of Use, or Erasure etc. of Personal Information

If a customer requests disclosure of, correction of, addition to, deletion of, suspension of use or erasure of, or notification of the use purpose of, personal information and records of providing personal information to third parties (“Disclosure etc.”), JCAP will verify that it is a request from the customer (or the customer’s agent), conduct necessary investigations without delay, and based on the results of such investigations, respond to the customer’s request; provided, however, that the foregoing will not apply if JCAP owes no duty of Disclosure etc. under the Act on the Protection of Personal Information or other laws and regulations.
The customer will be separately notified of the results of the investigations, and as to whether there will be any response. Further, there may be cases where payment of fees as expenses required for procedures will be necessary. With respect to specific procedural methods, please contact the person in charge set forth in the following paragraph.

7.Contact Point for Disclosure etc. Requests, and Inquiries Regarding Processing of Personal Information

With respect to any requests for Disclosure etc. specified in the preceding paragraph, and any complaints or consultations etc. regarding JCAP’s processing of personal information, please contact the following person in charge.
Any personal information obtained at the time of such request or communication will be processed to the extent necessary to respond to such request or communication, and erased by appropriate methods after the conclusion of such response.

Name of business processing personal information:Japan Contemporary Art Platform
Address:5-4-30 Minamiaoyama, Minato-ku, Tokyo 107-0062
Person in charge:Japan Contemporary Art Platform, Personal Information Processing Manager


When necessary, JCAP may amend this Policy; provided, however, that when making any amendments that require the consent of customers under laws and regulations, the amended Policy will apply only to customers who consented to the amendment by a method prescribed by JCAP.
The timing when the amended Policy comes into effect, and the content of the amendment will be disseminated or reported to customers by displaying them on JCAP’s website or other appropriate method.